Privacy Policy

Effective Date: 2025.08.06

Zogii Delivery ("we," "our," or "us") values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Zogii Delivery mobile application and related services (collectively, the "App").

By using our App, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name, phone number, email address, delivery address.

• Payment details (processed securely via third-party payment providers, not stored by us).

b. Usage & Technical Data

• Device information (model, operating system, app version).

• Log data (IP address, access times, pages viewed, crash reports).

• Location data (to provide delivery services, with your permission).

c. Transaction Information

• Order details (items purchased, prices, timestamps).

• Delivery status updates.

2. How We Use Your Information

We use the information collected to:

• Process and deliver your orders.

• Provide customer support.

• Improve app functionality and user experience.

• Send notifications about order updates, promotions, or important policy changes.

• Ensure security and prevent fraud.

3. Sharing of Information

We do not sell your personal information. We may share your data only in the following cases:

• Service Providers: With couriers, restaurants, and payment processors to complete your order.

• Legal Compliance: When required by law, regulation, or legal request.

• Business Transfers: In case of a merger, acquisition, or sale of assets.

4. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your data. However, no system is completely secure, and we cannot guarantee 100% security.

5. Your Choices

• Location Access: You may disable location sharing in your device settings, but this may limit certain features.

• Marketing Communications: You can opt out of promotional emails or notifications at any time.

• Account Information: You can request to update or delete your account by contacting us.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes in this policy, or as required by law.

7. Children’s Privacy

Our App is not directed to children under 13 (or under the minimum age required by your local laws). We do not knowingly collect personal data from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes through the App or by other means.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Zogii Delivery
📧 Email: unlockfintech@gmail.com
📞 Phone: 97685423900
📍 Address: Ulaanbaator, Mongolia